Now Commerce uses some of the most advanced technology for Internet security available. When you access our site, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to users that you have authorized and invited to view your data.
Our software services and website have security measures in place to help protect against the loss, misuse, and alteration of the data under our control. Now Commerce also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the software services and website in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders.
Now Commerce ("Now Commerce") has created this Privacy Statement ("Statement") in order to demonstrate our commitment to customer privacy. This Statement applies to Now Commerce's web site, www.nowcommerce.com ("Site"). Because we gather important information from our visitors and from customers using our Services ("Service(s)"), including confidential customer and financial data and information, we have established this Statement as a means to communicate our information gathering and dissemination practices.
Out of respect for your privacy, Now Commerce does not send marketing communications or other communications that are not required, as outlined in this Statement.
Now Commerce will not review, share, distribute, print, or reference any personal information or data except as provided in this Statement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Now Commerce Terms of Use Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of any user registration and password information that they may possess.
If you have any questions or concerns regarding this statement, you should contact Now Commerce at privacy@nowcommerce.com.
Customers using our Services will access the Site to host their customer and financial data and information. Now Commerce does not own any data, information or material that you submit to the Service in the course of using the Service. You, not Now Commerce, shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all Customer Data.
Now Commerce collects Personally Identifiable Information from our users at various points on the Site.
In order to use certain areas of the Site, you must first complete a registration form. During registration, you are required to provide your email address. Optional contact information that we request on the registration form include company name, contact name, and telephone number. We encourage you to submit this optional information so we can provide you with a more personalized experience on the Site. We use this information to initially populate portions of your Now Commerce profile, which is needed to use the Services on the Site.
Once you submit the registration form, we send a welcome email to the provided email address. This email contains a temporary password and a link to sign in to the requested Services.
Now Commerce stores this information for the sole purpose of sending this welcome email and for tracking the success of our registration process.
Once you have signed up, you are eligible to trial certain Services before subscribing. To trial certain Services before subscribing, we require that you provide additional information to your Now Commerce profile. Required information includes company name, company email address, contact name, contact email address, and time zone. Optional profile information includes company address, company phone, company fax, company web site URL, contact phone, mobile carrier, and mobile number. We encourage you to submit this optional information so we can provide you with a more personalized experience on the Site. We use this information to complete your Now Commerce profile, which is needed to use the Services on the Site.
If you choose to subscribe to certain Services on the Site, we request certain Personally Identifiable Information from you on the order form. You must provide information such as credit card number, expiration date, card code, billing customer name, and billing address. Optional information requested includes order number, purchase order number, tax exempt status, customer ID number, company name, telephone number, and fax number. We use this information for billing purposes and to process your order. If we have trouble processing an order, we will use this information to contact you.
If you trial or subscribe to certain Services on the Site and wish to invite additional users to join through your trial or subscription account, we will ask you to provide the invitee's email address. We will automatically send the invitee a one-time email inviting him or her to access the Services on the Site. Optional contact information that we request on the invitation form include your invitee's name, company name, and telephone number. We encourage you to submit this optional information so we can provide your invitee with a more personalized experience on the Site. We use this information to initially populate portions of your invitee's Now Commerce profile and to grant the invitee access to the Services on the Site to which they have been invited.
Once you submit the invitation form, we send an invitation email to the provided email address. This email contains a temporary password and a link to sign in to the requested Services.
Now Commerce stores this information for the sole purpose of sending this one-time invitation email and for tracking the success of our invitation process.
Once an invitee has signed in, we require that they provide additional information on their Now Commerce profile. Required information includes their company name, company email address, contact name, contact email address, and time zone. Optional profile information includes their company address, company phone, company fax, company web site URL, contact phone, mobile carrier, and mobile number. We encourage invitees to submit this optional information so we can provide them with a more personalized experience on the Site. We use this information to complete their Now Commerce profile, which is needed to use the Services on the Site.
Out of respect for your privacy, Now Commerce does not send marketing communications or other communications that are not required, as outlined in this Statement.
Now Commerce will not review, share, distribute, print, or reference any personal information or data except as provided in this Statement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Now Commerce Terms of Use Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of any user registration and password information that they may possess.
Now Commerce will send strictly service-related announcements on occasions when it is necessary to do so. For instance, if our Service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. Please see the "Choice and Opt-out" section.
Based upon the Personally Identifiable Information you provide, we will communicate with you in response to your inquiries, to provide the Services you request, and to manage your account. We will most likely communicate with you by email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. Please see the "Choice and Opt-out" section.
We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with the testimonial.
We share Personally Identifiable Information with a third party for credit card payment processing services on the Site. Specifically, Now Commerce uses Network Merchants, LLC (NMI). When you subscribe to our Services, we only will share your personal and financial information as necessary for NMI to provide their credit card payment processing services to Now Commerce.
NMI will use your information only to facilitate and complete customer-initiated or authorized transactions and service requests; to comply with federal, state and local laws, including credit reporting laws and card association rules; or to combat fraud or identity theft. NMI is prohibited from using your Personally Identifiable Information for any other purpose.
You may view or print NMI’s complete Privacy Policy at https://www.nmi.com/privacy-policy/. You may contact NMI by sending an email to support@nmi.com, or by writing to the address listed here:
Network Merchants, LLC
201 Main St.
Roselle, IL 60172
Now Commerce gathers certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring URL, operating system, date/time stamp, and domain names.
We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users' movements around the Site and to gather demographic information about our user base as a whole. Now Commerce does not link this automatically-collected data to Personally Identifiable Information. Now Commerce does not share automatically-collected information with third parties.
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this Site. We do not link the information we store in cookies to any Personally Identifiable Information you submit while on the Site. If you reject cookies, you may still use the Site, but your ability to use some areas of the Site may be limited.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate the Site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "Help" section.
This Statement covers the use of cookies by Now Commerce only and does not cover the use of cookies by third parties.
We use a third-party service called Google Analytics®, a web analytics service provided by Google, Inc. ("Google") to help us strengthen our marketing initiatives. Google uses cookies, which are text files placed on your computer, to help analyze how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for Site operators and providing other services relating to Site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Site. By using this Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
For more about Google Analytics, go to http://www.google.com/analytics/index.html.
Out of respect for your privacy, Now Commerce does not send marketing communications or other communications that are not required, as outlined in this Statement. If you do not wish to receive any further communications from Now Commerce, you have the option to deactivate your account.
You may deactivate your Now Commerce account by sending an email to support@nowcommerce.com or by sending a written request to Now Commerce at the following fax number or Postal mailing address:
Now Commerce
400 South Sierra Avenue, Suite 104
Solana Beach, CA 92075
Now Commerce will honor all deactivation requests as soon as possible and always within 10 business days of receipt.
Now Commerce reserves the right to disclose your Personally Identifiable Information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on the Site.
The Site contains links to other sites that are not owned or controlled by Now Commerce. Please be aware that Now Commerce is not responsible for the privacy practices of such other sites. This privacy statement applies only to information collected by this Site.
We encourage you to notice when you leave the Site and to read the privacy statements of each and every web site that collects Personally Identifiable Information.
If your Personally Identifiable Information changes, you may access, correct or update your information within your Now Commerce profile on the Site. Changes and updates are immediate. You may also request to see a copy of the Personally Identifiable Information that Now Commerce maintains by sending an email to privacy@nowcommerce.com or by sending a written request to Now Commerce at the following fax number or Postal mailing address:
Now Commerce
400 South Sierra Avenue, Suite 104
Solana Beach, CA 92075
Now Commerce will honor all requests for copies of the Personally Identifiable Information that Now Commerce maintains within 10 business days of receipt.
Now Commerce uses some of the most advanced technology for Internet security available. When you access the Site, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to users that you have authorized and invited to view your data.
The Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. Now Commerce also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders.
If you have any questions about security on the Site, you can send an email to security@nowcommerce.com.
In the event that Now Commerce goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personally Identifiable Information will likely be among the assets transferred. You will be notified via prominent notice on the Site at least 30 days prior to any such change in ownership or control of your personal information.
We reserve the right to modify our Privacy Policy and this Statement at any time, so please review it frequently. If we make material changes to our policy, users will be notified by email and we will post a notification of changes on the Site at least 30 days prior to any such changes taking effect. We will always keep you aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Now Commerce regularly reviews its compliance with this Statement. If we receive a complaint, it is Now Commerce's policy to contact the complaining user regarding his or her concerns. Users should expect an initial response within 72 hours. If necessary, unresolved complaints will be forwarded to our General Counsel for appropriate action. We will cooperate with any necessary regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Now Commerce and an individual.
Please submit any complaints, or questions regarding this Statement or Now Commerce's treatment of personal identifiable information, by sending an email to privacy@nowcommerce.com or by contacting Now Commerce in writing at the following fax or Postal mailing address:
Now Commerce
400 South Sierra Avenue, Suite 104
Solana Beach, CA 92075